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  • Julie Katz

Life on-line is elusive to many older adults

They can't reduce their exposure to others by using technology because they don't have technology.


It has become an on-line life. It was before the pandemic and now even more so. Many adults over age 80 either don't have a computer at all or use it on a limited bases to see pictures of family or check email. Therefore, the ability to do many things on line like grocery shopping, telemedicine or banking is diminished. Many older adults are also weary of putting their credit card numbers in a computer to pay for anything, even utilities. Some don't even have the technology or knowledge to connect with families on Zoom.


This is unfortunate because they are the ones who need to use these services to stay home and away from others to avoid being exposed to COVID-19. How can you help them?



1.Offer to order groceries or other items on-line for them. They can either pick it up or have it delivered. They can even reimburse you by check.


2. Contact the store directly and ask if they can accept phone orders instead of on-line. Small businesses are likely to be more accommodating.


3. They can use the drive up window for banking.


4. Call them when you are going out and ask if you can pick up anything for them.


5. For those with no computer or Wi-Fi, offer to set up a hotspot so they can use telemedicine or see family, or attend religious services on-line.


6. Offer to print things from your computer and mail or bring the printout to them. We used to print out jokes from the internet for my great aunt who was in a long term care facility. She told us they were too G-rated.


Technology has moved from being a convenience to being a lifesaver. You can help an older adults without tech access or knowledge to take advantage of its benefits.



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